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Privacy Policy

1. Overview

1.1. Introduction

At Axen Capital, including our affiliates and subsidiaries (collectively referred to as “Axen,” “Company,” “we,” or “us”), we hold your privacy in the highest regard. Our commitment to safeguarding your personal data is encapsulated in this policy (“Privacy Policy”), which is designed to transparently share how we respect and protect your privacy rights.

1.2. What This Policy Covers

  • This Privacy Policy provides insights into the data we collect, whether you’re browsing our website at the uniform resource locator (“URL”) https://www.axencapital.com (“Website”) or using the services on it (“Services”).
  • It illustrates how we handle your information: from collection to usage, storage, and protection.

1.3. When This Policy Applies

  • Interactions on our website or via our Services.
  • Communications between you and our website, including messages and emails.
  • Usage of our dedicated mobile or desktop applications linked to the Website or Services.
  • Engagements with our adverts or applications on third-party platforms, provided they reference this policy.

1.4. Exceptions to This Policy

  • Offline data collection or data gathered from other websites, even those run by us or our affiliates.
  • Data sourced from third parties, unless specifically tied to third-party calendar apps that sync with our Services.

1.5. Third-Party Calendar Applications

  • If you use a third-party calendar application that syncs with our Services, this policy defines how such data is accessed, used, stored, and shared by us.
  • We assure limited use of such synchronized data, strictly adhering to the guidelines detailed here.

1.6. Your Agreement

It’s essential that you thoroughly understand and agree with our data practices. If you have reservations, you might reconsider using our website or services. But, by engaging with our platform, you’re giving a nod to this policy in its entirety. Remember, we may change this policy occasionally (refer to 7. Changes to Privacy Policy), so staying updated is crucial. Your continued use of the Website or your continued access to our Services after changes are made signifies your acceptance of the new terms.

2. Age Restrictions

2.1. Children Under the Age of 18

  • Our Website and Services are not designed for or directed towards children under eighteen (18) years of age.
  • We strictly prohibit children under 18 from providing any personal information or engaging in any transactions on our Website.
  • We take proactive measures to prevent the collection of data from minors. If we inadvertently gather information from someone under 18 without parental consent, we will take steps to promptly delete that information.
  • If you’re aware of any data we may have collected from someone under the age of 18, please bring it to our attention immediately via our contact page: https://www.axencapital.com/contact.
  • Note for California Residents: Despite the above restrictions, residents of California under the age of sixteen (16) might possess additional rights concerning their personal data. Refer to 4.5 Your California Privacy Rights below for detailed insights.

3. Data Collection

3.1. Information We Collect About You & How We Collect It

We gather various types of information from Website and Services users, including:

  • Personal Information: Identifiers such as name, address, email, phone number, tax ID or other contact details (“Personal Information”).
  • Non-Specific Personal Information: Details that, on their own, don’t directly identify you e.g., geographical location, educational background, marital status, etc.
  • Technical Details: Information related to your internet connection, device, usage patterns, IP addresses, and more.

These details can be sourced:

  • Directly from your inputs.
  • Automatically through technologies as you interact with our Website or Services.
  • Via third parties like business partners.

3.2. Information You Share with Us

This encompasses:

  • Data you provide on forms, during registration, or when you subscribe or post content (“Posted,” “Posting,” “Post”).
  • Records of communication if you contact us.
  • Your survey responses.
  • Transaction details and order history.
  • Your search queries.

Any information you choose to publicize on our Website or Services (“User Contributions”), could be accessed by others. Though we aim to secure these details, remember no security is foolproof.

3.3. Automated Data Collection Technologies

As you use our Website or Services, we deploy data collection tools to understand:

  • Your interaction patterns, visited pages, utilized services, and more.
  • Your device details and internet settings.
  • We might also monitor your online behavior across different platforms (behavioral tracking).

The purpose of this automated collection is to refine our offerings by:

  • Understanding user preferences and demographics.
  • Customizing our content according to user likes.
  • Enhancing search efficiency.
  • Recognizing return users.

Among the technologies in play are:

  • Cookies: Small files saved on your device. While you can refuse them, doing so might affect your user experience.
  • Flash Cookies: Used by some Website features to remember user settings. They aren’t governed by regular browser settings. For information about managing your privacy and security settings for Flash Cookies, see 4.3 Choices About How We Use & Disclose Your Information.
  • Web Beacons: Small electronic files on our Website or emails to compile statistics about user behavior.

While we don’t auto-collect Personal Information, the data gathered can be linked with the Personal Information you provide or we source from elsewhere.

3.4. Third-Party Data Collection & Usage

While our Website and Services aim to offer a seamless user experience, there might be instances where third-party entities, such as advertisers, content creators, and application providers, play a role. These third parties might use technologies like cookies and web beacons to understand your online behaviors and preferences.

Here’s what you should know:

  • Collection Source: Content, applications, or even advertisements on our Website or accessible via our Services could be from third parties. These entities might use tracking mechanisms to gather data about your interactions.
  • Data Association: The data collected by these third parties can be linked with your Personal Information. They might further use this combined data to study your online activities, not just on our platform but also across various online platforms over a period of time.
  • Usage: One of the primary uses of such data by third parties is to serve interest-based (behavioral) advertisements or other forms of personalized content. This is done to enhance user engagement but falls outside of our direct influence.
  • Our Stand: We wish to clarify that while these third-party tracking tools operate on our platform, we don’t have direct control over them or their usage. Any concerns related to advertisements or other personalized content should be taken up directly with the third-party provider in question.
  • Your Choices: Concerned about your data privacy? Refer to 4.3 Choices About How We Use & Disclose Your Information for insights on how you can opt out of certain targeted advertising.

4. Data Utilization

4.1. How We Use Your Information

We value the trust you place in us by sharing your information. Here’s an overview of how we utilize the data we gather from you, including Personal Information:

  • Service Provisioning: Primarily, we use your information to offer and optimize the Services and to present the Website’s content tailored to your preferences.
  • Meeting Requests: When you ask for specific information, products, or services, we utilize your data to meet these requests.
  • Purpose Fulfillment: If you provide data for a specific reason, we use it to fulfill that particular purpose.
  • Account & Subscription Notices: Should you have an account or subscription with us, we will use your information to send reminders, expiration, renewal, and other relevant notifications.
  • Contractual Obligations: We enforce our rights and fulfill our contractual obligations, which can include billing, collections, and other transactional processes.
  • Updates & Changes: Staying updated is vital. We inform you about modifications to our Website, Services, or any related products.
  • Interactive Features: Your data lets us offer you a chance to engage with the interactive facets of our platform.
  • Specific Use Cases: At times, we might explain a unique way we plan to use your information when collecting it.
  • With Consent: For any other data utilization purpose not listed here, we always seek your explicit consent.

Moreover, your data aids us in tailoring our promotions:

  • Personalized Marketing: Occasionally, we might contact you about our own or third-party products and services that align with your interests. If this doesn’t resonate with you, you can always adjust your preferences in your account settings. For detailed instructions, refer to 4.3 Choices About How We Use & Disclose Your Information.
  • Targeted Advertisements: We employ the data we collect to help our advertisers reach their desired audiences. Although we never share your Personal Information without your agreement, interacting with an advertisement might signal to the advertiser your alignment with their target group.

4.2. Disclosure of Your Information

We are committed to keeping you informed about how we handle and protect your data. Your trust is invaluable to us. We place a high priority on the privacy and security of your information. Our practices regarding disclosure and protection are as follows:

4.2.1 Aggregated Data

We may share data that is aggregated and does not identify individual users without any limitations. Specifically, we utilize data in a de-identified or anonymized form, ensuring personal data cannot identify you or others, for various purposes at our discretion.

4.2.2 Personal Information 

We may disclose the Personal Information we collect or you provide in these circumstances:

  • To our subsidiaries and affiliates for internal business reasons.
  • To contractors, service providers, and third parties supporting our business, limited to assisting our core operations.
  • In scenarios such as mergers, sales, or restructuring where the Company’s assets, including Personal Information, may be transferred
  • To third-party marketers, unless you’ve opted out. We ensure these entities maintain the confidentiality of your data. For further details, refer to 4.3 Choices About How We Use & Disclose Your Information.
  • For the specific purpose you shared the data for, pertaining to features of the Website or Services.
  • When we explicitly mention a purpose at the time of data collection.
  • With your clear consent.

4.2.3 Legal & Security

  • Complying with legal obligations, including court orders and governmental directives.
  • To enforce or apply our Terms of Use, the terms and conditions of the Master Subscription Agreement, Software License and Services Agreement, Master Services Agreement, Work Order, or other agreement with us, if applicable, governing our provision of and your use of the Website, the Services, or our software and/or any underlying functionality of the Services (the “Agreement”), including for billing and collection purposes.
  • When required to protect the rights, assets, or safety of the Company, our clients, users, or third parties, including for fraud prevention and credit risk mitigation.

4.3. Choices About How We Use & Disclose Your Information

Your control over your Personal Information is paramount to us. By providing these options, we aim to give you maximum control over how your information is used & shared. Your trust is invaluable to us. Here’s a breakdown of the choices we offer:

4.3.1 Browser & Tracking Technologies

  • Cookies: Adjust your browser settings if you wish to decline or manage browser cookies. However, note that this might impact some functionalities of the Website or the Services.
  • Flash Cookies: Manage your Flash Cookie settings by visiting the Settings page on https://www.adobe.com.

4.3.2 Third-Party Advertising Preferences

  • Avoid Sharing: Prefer not to have us share your Personal Information with unaffiliated entities for promotional reasons? Opt-out by reaching us at https://www.axencapital.com/contact.
  • Interest-Based Advertising: While we can’t control third parties’ use of your data for such advertising, many provide opt-out choices. For instance, you can choose to opt-out of targeted ads by members of the Network Advertising Initiative (“NAI”) via the NAI’s website.

4.3.3 Company’s Promotional Offers

If you’d rather not receive promotional material from us or third parties, let us know at Axen Capital Contact. If you’ve received a promotional email from us, simply reply to opt-out of future emails. Note: This doesn’t include transaction-based communications, like purchase confirmations or warranty registrations.

4.3.4 California Residents

If you’re a California resident, you might have extra rights & choices concerning your Personal Information. Refer to 4.5 Your California Privacy Rights below for comprehensive information.

4.4. Accessing & Correcting Your Information

  • Self-Service Options: Sign in to the Website or our software (that facilitates access to the Services). Navigate to your account profile page to review and amend your personal information.
  • Direct Requests: Should you wish to access, rectify, or erase any Personal Information shared with us, reach out via our Contact Page at https://www.axencapital.com/contact. Please note that erasing certain information may necessitate closing your user account. In specific cases, if making changes conflicts with legal mandates or results in inaccurate data, we might be unable to fulfill your request.
  • Residual Data: If you remove any User Contributions from the Website or Services, be aware that residual copies might exist in cached or archived pages. Additionally, other users might have copied or saved said contributions. The proper handling of data on the Website or within the Services, including User Contributions, typically aligns with our Terms of Use.
  • California Residents: Additional rights and choices might be available if you reside in California. For a detailed overview, kindly refer to 4.5 Your California Privacy Rights.

4.5. Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information. To learn more about your California privacy rights, visit http://leginfo.legislature.ca.gov/faces/codes_displayText.xhtml?division=3.&part=4.&lawCode=CIV&title=1.81.5.

5. Data Security

5.1. Proactive Measures

  • We utilize state-of-the-art protocols to safeguard your Personal Information against unintentional loss, unauthorized access, modifications, and unsolicited disclosure.
  • All data you share, encompassing Personal Information, resides on our fortified servers protected by robust firewalls. Sensitive details like payment transactions and customer lists are encrypted, leveraging SSL technology or other leading encryption standards.

5.2. Compliance with Regulations

We handle your information (including Personal Information) respecting this Privacy Policy and, to the best of our capability, in alignment with prevailing regulations such as General Data Protection Regulation (“GDPR”), the California Consumer Privacy Act (“CCPA”), and corresponding laws across jurisdictions where our Website & Services are accessible as detailed in the Terms of Use.

5.3. Your Role in Data Security

  • Your actions significantly influence the safety of your data. If we’ve entrusted you with, or if you’ve chosen a password for accessing specific Website sections or the Services, ensure its confidentiality. Please refrain from disclosing it.
  • Exercise caution when publicly sharing information via the Services or on the Website. Remember, any data you divulge, especially in public domains, may be accessible to any Website or Services user and we can’t control its subsequent use.

5.4. Inherent Online Risks

  • While the internet offers unparalleled convenience, it’s not entirely invulnerable. Despite our relentless efforts to shield your Personal Information as per industry benchmarks and legal provisions, we can’t vouch for its absolute security during transmission to our Website or through our Services. Hence, you transmit data at your discretion.
  • We disclaim liability for third-party breaches of the privacy settings or protective features on the Website or within the Services.

6. Your Obligations

By adhering to these conditions, you help maintain a respectful and secure environment for all users. By accessing or using our Website or Services, you commit to the following conditions:

  • Respect for Rights: Do not post or contribute content that infringes upon the intellectual property, privacy, or publicity rights of others.
  • Lawful Use: Ensure your actions on our platform comply with all local and international laws and regulations.
  • Maintain Etiquette: Refrain from sharing content that’s harmful, abusive, defamatory, vulgar, or objectionable in any manner.
  • Avoid Harassment: Do not post or share anything that can harm our or any third party’s reputation, cause distress, or deter users from our platform.
  • No Spam: Avoid sending unsolicited messages, chain letters, or any form of “spam.”
  • Avoid Malicious Content: Do not upload or share material containing harmful codes like viruses, worms, trojan horses, or spyware.
  • Accuracy of Information: Ensure that any information you provide to the Company is accurate and not misleading.
  • Protect Security Features: Do not tamper with or bypass the security features of the Website or Services. Respect the integrity and functionality of our platforms.
  • Respect Privacy: Do not intercept or attempt to view electronic communications not meant for you.

7. Changes to the Privacy Policy

We are committed to keeping you informed about changes to our Privacy Policy. Whenever we make modifications, we will:

  • Display the changes prominently on this page.
  • Use push notifications via the Services.
  • Employ other communication methods we deem appropriate.

Should there be significant alterations regarding the handling of users’ Personal Information, we will:

  • Send a notification to the email address linked to your account.
  • Highlight the changes on the Website’s homepage.
  • Distribute notifications through the Services.

Always keep an eye on the revision date at the top of this page. To ensure you’re consistently informed, please:

  • Make sure the email address associated with your account is current and accessible.
  • Regularly review this Privacy Policy for updates.