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Terms & Conditions

1. Acceptance of the Terms of Use

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and AXEN LIFE DMCC, along with its affiliates and subsidiaries (“Axen,” “Company,” “we,” “ us,” or “our”), concerning your access to and use of the https://www.axenbroker.com website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Website”). You agree that by accessing the Website, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE WEBSITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Website from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.

By using the Website, you represent and warrant that you are at least 18 years of age and meet the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.

2. Changes to the Terms of Use

We may update or change these Terms of Use from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes are effective immediately upon posting and are applicable to all access to and use of the Website thereafter. Your continued use of the Website after the posting of the revised Terms of Use constitutes your acceptance of such changes. It is your responsibility to periodically review these Terms of Use to stay informed of updates.

3. Accessing the Website & Account Security

We reserve the right, at our sole discretion, to withdraw, amend, or suspend this Website (in whole or in part) and any service or material we provide on the Website, at any time, without notice. We shall not be liable if, for any reason, the Website or any portion thereof is unavailable at any period or for any duration. Access to certain parts of the Website, or the entire Website, may occasionally be restricted to users, including those who are registered with us.

You are responsible for ensuring that all arrangements necessary for you to have access to the Website are in place. Furthermore, you are responsible for ensuring that any individuals who access the Website through your internet connection are aware of these Terms of Use and comply with them.

To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information. By using the Website, you warrant that any registration information you provide will be accurate, complete, and current at all times. The information you submit to the Website is governed by our Privacy Policy, and you consent to all actions we take with respect to your information that are consistent with our Privacy Policy.

If you are provided with, or choose, a user name, password, or any other piece of information as part of our security protocols, you must treat such information as confidential. You must not disclose it to any third party. You acknowledge that your account is individual to you and agree not to provide any other person with access to this Website or portions of it using your user name, password, or other security details. You are required to notify us promptly upon becoming aware of any unauthorized use of your user name, password, or any other breach of security. Furthermore, you should take care to exit from your account at the end of each session and exercise particular caution when accessing your account from a public or shared computer to prevent others from viewing or recording your password or personal information.

We reserve the right to disable any user name, password, or other identifier, whether selected by you or allocated by us, at any time if, in our judgment, you have breached any part of these Terms of Use.

4. Intellectual Property Rights

The Website, including but not limited to its contents, features, and functionality such as information, software, text, displays, images, videos, and audio, along with the design, selection, and arrangement thereof, is the property of the Company, its licensors, or other material providers, and is protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws, both within the United States and internationally.

Usage of the Website granted by these Terms of Use is solely for your personal, non-commercial purposes. Except for the following limited situations, you are prohibited from reproducing, distributing, modifying, creating derivative works from, publicly displaying, performing, republishing, downloading, storing, or transmitting any materials from our Website:

  • Your device may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • Your Web browser may store files that are automatically cached for display enhancement purposes.
  • You are allowed to print or download one copy of a reasonable number of pages of the Website for your own personal, non-commercial use, not for further reproduction, publication, or distribution.
  • If applications for download are provided, you may download a single copy to your device solely for your personal, non-commercial use, subject to our end user license agreement for such applications.

You are expressly prohibited from:

  • Altering any materials obtained from the Website.
  • Using any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
  • Removing or modifying any copyright, trademark, or other proprietary rights notices from materials obtained from the Website.

The Website and any services or materials available through it are not to be used for any commercial purposes without express permission as provided above. If you breach these Terms of Use by printing, copying, modifying, downloading, or providing others with access to any part of the Website, your right to use the Website will be terminated immediately and you must, at our discretion, return or destroy any copies of the materials you have made. You are granted no rights, title, or interests in or to the Website or the content on the Website, and all rights not explicitly granted are reserved by the Company. Unauthorized use of the Website may violate copyright, trademark, and other laws.

5. Trademarks

The Company name, “Axen,” the Company logos, taglines, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. Usage of such marks is not permitted without prior written consent from the Company. Trademarks displayed on the Website that do not belong to the Company are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the Company.

6. Prohibited Uses

You are strictly prohibited from using the Website other than for lawful purposes in strict compliance with these Terms of Use. You covenant and agree not to employ the Website for use in any manner that contravenes any pertinent federal, state, local, or international law or regulation, which includes but is not limited to regulations governing the export of data or software to and from the United States or other countries.

Further prohibited uses include, but are not limited to, the following:

  • Exploiting, harming, or attempting such actions towards minors in any fashion, including exposure to inappropriate content, solicitation of personally identifiable information, or other similar deeds.
  • Transmitting or facilitating the dispatch of unsolicited advertising or promotional material, including but not limited to “junk mail,” “chain letter,” “spam,” or any similar solicitations.
  • Impersonating or attempting to impersonate the Company, its employees, another user, or any person or entity, including through the use of email addresses or screen names related to any of the aforementioned.
  • Engaging in behavior that hinders or infringes upon the use or enjoyment of the Website by others, or which, as determined at our discretion, may cause harm to the Company or users of the Website or expose them to liability.

You further agree not to:

  • Use the Website in a manner that could impair, encumber, damage, or potentially disable the Website or interfere with any other party’s use of the Website, including their participation in real-time activities via the Website.
  • Employ any automated system, including without limitation, “robots,” “spiders,” or “offline readers,” to access the Website for any purpose, particularly for tracking or copying any of the material on the Website, without prior explicit written consent from the Company.
  • Introduce any code or material that is harmful or technologically deleterious such as viruses, Trojan horses, worms, logic bombs, or other potentially harmful software or data.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is hosted, or any server, computer, or database connected to the Website.
  • Engage in any attack on the Website such as a denial-of-service attack or a distributed denial-of-service attack or any other attempts to disrupt the proper operation of the Website.

7. User Contributions

The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to the Company or to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Website.

By posting any User Contribution on the Website, you grant us and our affiliates, service providers, and assignees, a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You declare and guarantee that:

  • You possess or control all rights in and to the User Contributions and are fully entitled to grant the license stated herein to us, our affiliates, service providers, and assignees.
  • Your User Contributions shall fully comply with these Terms of Use.
  • You bear sole responsibility for the legality, reliability, integrity, and appropriateness of your User Contributions.

The Company assumes no responsibility or liability to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.

8. Monitoring & Enforcement

We reserve the right, but not the obligation, to:

  • Remove or refuse to post any User Contributions at our sole discretion and without notice or explanation.
  • Take any action with respect to any User Contribution that we consider necessary or appropriate, if we believe that such User Contribution breaches the Terms of Use, infringes on any intellectual property or other rights, poses a risk to the safety of any user of the Website or the public, or could result in liability for the Company.
  • Disclose your identity or other pertinent information to any third party who alleges that material posted by you infringes their rights, such as intellectual property rights or their right to privacy.
  • Initiate appropriate legal action, including but not limited to, referring matters to law enforcement for any illegal or unauthorized use of the Website.
  • Suspend or terminate your access to all or part of the Website for any or no reason, including, but not limited to, any breach of these Terms of Use.

In the context of law enforcement requests or orders, we may disclose user information. You, therefore, waive any claims against the Company and its affiliates, licensees, and service providers arising from such actions taken by us or law enforcement authorities.

We are not obliged to monitor the material posted on the Website, nor can we guarantee the immediate removal of objectionable content after it has been posted. We therefore accept no liability for any action or inaction regarding content provided by users or third parties. No duty of performance or non-performance of the activities described in this section is assumed by the Company.

9. Content Standards

The content standards set forth below apply to any and all User Contributions and use of Interactive Services. User Contributions must comply with all applicable federal, state, local, and international laws and regulations. Specifically, User Contributions must not:

  • Include content that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination of any kind.
  • Violate the intellectual property rights or other proprietary rights of any party.
  • Contravenes the rights to privacy or publicity or any other legal rights of individuals.
  • Deceive or mislead any person.
  • Advocate or promote illegal activities or assist in illegal acts.
  • Cause unwarranted annoyance, inconvenience, or anxiety, or be likely to disturb, embarrass, or annoy any other person.
  • Impersonate any individual, or misrepresent identities or affiliations.
  • Involves commercial activities not authorized by us, including contests, sweepstakes, or advertising.
  • Create an impression of endorsement by or affiliation with the Company when none exists.

10. Copyright Infringement

If you hold a good faith belief that your copyright-protected work has been used on our Website in a way that constitutes copyright infringement, please notify us by following the instructions provided on our contact page (https://www.axenbroker.com/ contact). The Company adheres to a policy of terminating the accounts of repeat copyright infringers in accordance with applicable law.

11. Reliance on Information Posted

The information presented on or through the Website is available solely for general informational purposes. We do not guarantee the accuracy, completeness, or usefulness of this information. You acknowledge and agree that reliance on any information provided by the Website is at your own risk. The Company shall not be held liable for any reliance on such information by you, any visitor to the Website, or anyone who may be informed of its contents.

The Website may contain content provided by third parties, including but not limited to other users, bloggers, industry professionals, and third-party licensors, syndicators, aggregators, and reporting services. Any opinions, advice, statements, services, offers, or other information expressed or made available by third parties, including information providers and users, are those of the respective author(s) or distributor(s) and not of the Company. We do not endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made on the Website by anyone other than authorized Company spokespersons while acting in their official capacities.

12. Changes to the Website

The Company reserves the right to modify, suspend, or discontinue the Website with or without notice at any time and without any liability to you. We may also change the content available through the Website at any time. Although we make reasonable efforts to update the information on our Website, the Company makes no representations, warranties or guarantees, whether expressed or implied, that the content on our Website is accurate, complete, or up to date.

13. Information About You

Your use of the Website and any dispute arising out of such use is subject to the laws of the jurisdiction in which the Company is established. For more detail, please review our Privacy Policy, which governs our processing of personal information that we collect via the Website.

14. Linking to the Website & Social Media

You may link to our homepage, subject to the following conditions:

  • The link must not damage our reputation or take advantage of it.
  • You must not establish a link in such a way as to suggest any form of association, approval, or endorsement by the Company where none exists.
  • You must not establish a link from any website not owned by you.
  • The Website may provide certain social media features enabling direct links to our content. You may use these features only as they are provided by us, and you must not alter or use them in a way that is not expressly authorized by these Terms of Use.


We may revoke your right to link to our site at any time. If we revoke this right, you must immediately cease linking to our Website and destroy any links you have made.

15. Links from the Website

The links from the Website to other sites and resources provided by third parties are offered for convenience only. We do not control, endorse, or accept responsibility for the content or privacy policies of third-party sites. Access to any third-party websites linked to the Website is at your own risk, and we encourage you to read the terms and conditions and privacy policies of the third-party websites you visit.

By using the Website, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms, please do not use the Website. We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms at any time. Please check these Terms periodically for changes. Your continued use of the Website following the posting of changes to these Terms will mean you accept those changes.

16. Geographic Restrictions

The owner of the website is based in the state of Michoacán, Mexico. We provide no guarantee that the website or its content is appropriate or available for use in locations outside of Mexico. If you access the website from other locations, you do so on your own initiative and are responsible for compliance with local laws. Furthermore, you may not use or export or re-export the materials from the website in violation of Mexican export laws and regulations. ANY USE OF THE WEBSITE CONTRARY TO APPLICABLE LAW OR REGULATION IS STRICTLY PROHIBITED AND IS AT YOUR SOLE RISK.

17. Disclaimer of Warranties

YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE WEBSITE, AND ANY INFORMATION, CONTENT, SERVICES, AND MATERIALS AVAILABLE THROUGH IT, IS AT YOUR SOLE RISK AND RESPONSIBILITY. THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. THE COMPANY HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. SPECIFICALLY, THE COMPANY MAKES NO WARRANTY THAT (I) THE WEBSITE OR ANY RELATED SERVICES, INCLUDING ANY DIRECT, INDIRECT, THIRD-PARTY, OR OTHER SERVICES OR INFORMATION, WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (II) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, OR OTHERWISE MEET YOUR REQUIREMENTS OR EXPECTATIONS, (III) ANY ERRORS IN THE SERVICES WILL BE CORRECTED, OR (IV) THE WEBSITE OR THE SERVERS THAT MAKE THE WEBSITE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

All services offered through this website, including Broker-Dealer Services, Management and Investment Services, and Advisory Services, are provided under the regulatory framework of AXEN LIFE DMCC. Final approval from the Virtual Assets Regulatory Authority (VARA) is pending.

18. Limitation on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE WEBSITE. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE WEBSITE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY’S CUMULATIVE LIABILITY TO YOU SHALL IN NO EVENT EXCEED THE TOTAL OF ANY FEES WITH RESPECT TO ANY SERVICE OR FEATURE OF OR ON THE WEBSITE PAID IN THE SIX MONTHS PRIOR TO THE DATE OF THE INITIAL CLAIM MADE AGAINST THE COMPANY (BUT NOT INCLUDING THE PURCHASE PRICE FOR ANY COMPANY HARDWARE OR SOFTWARE PRODUCTS OR SIMILAR SUPPORT PROGRAM).

THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS AGREEMENT GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. THE DISCLAIMERS, EXCLUSIONS, AND LIMITATIONS OF LIABILITY UNDER THIS AGREEMENT WILL NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

The Company does not disclaim any liability for death or personal injury caused by its negligence or willful misconduct.

19. Indemnification

You hereby agree to defend, indemnify, and hold the Company, including its subsidiaries, affiliates, and all of their respective officers, agents, partners, and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees , made by any third party due to or arising out of your use of the Website in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and /or if any content that you post on the Website causes the Company to be liable to another.

20. Governing Law & Jurisdiction

These Terms of Use and your use of the Website are governed by the laws of the state of Michoacán, Mexico, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of the Website will be exclusively resolved in the state and federal courts located in Michoacán, Mexico. You hereby irrevocably consent and submit to the personal jurisdiction of such courts for such purpose.

21. Arbitration

At the Company’s sole discretion, it may require you to submit any disputes arising from the use of these Terms of Use or the Website, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Commercial Arbitration Rules of the American Arbitration Association applying Michoacán law.

22. Limitation on Time to File Claims

You agree that any claim you may have arising out of or related to your relationship with the Company must be filed within one (1) year after such claim arose; Otherwise, your claim is permanently barred.

23. Waiver & Severability

No waiver by the Company of any term or condition set forth in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severe from these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

24. Entire Agreement

These Terms of Use, our Privacy Policy, and any other legal notices published by us on the Website, shall constitute the entire agreement between you and the Company concerning the Website. If any provision of these Terms of Use is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect.

25. Your Comments & Concerns

All feedback, comments, requests for technical support, and other communications relating to the Website should be directed to hola@axenbroker.com.

26. Complaints Handling Procedure

Clients may submit complaints regarding AXEN LIFE DMCC’s services by emailing compliance@axenlife.com. Complaints should include detailed information about the issue and any relevant supporting documents. AXEN LIFE DMCC will acknowledge complaints within 2 business days and aim to resolve them within 14 business days.

If additional time is required to resolve your concern, we will inform you promptly. If you remain dissatisfied, you may escalate the matter to the Virtual Assets Regulatory Authority (VARA) for further review.

AXEN LIFE DMCC is currently operating under DMCC license number DMCC-933489. Pre-approval from VARA has been obtained, and all updates necessary for final compliance will be made upon license issuance.