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Risk Notice

OVERVIEW OF VIRTUAL ASSET RISKS

Investing in the foreign exchange and stock markets carries a high level of risk and may not be suitable for everyone, investment products are speculative in nature and are always considered risky.  

Clients should fully understand the risks associated with both SCA-regulated activities (such as forex and CFD trading under AXEN TRADING CURRENCIES IN SPOT MARKET LLC) and VARA-regulated activities (such as virtual asset services under AXEN LIFE DMCC) before engaging. We strongly recommend seeking advice from an independent financial advisor if you have any doubts.

Due to financial market fluctuations, you may not only increase your capital but also lose it entirely. Clients are required to assure AXEN LIFE DMCC or AXEN TRADING CURRENCIES IN SPOT MARKET LLC (depending on the relevant service) that they understand the consequences of these risks, are aware of the product specifications, and acknowledge the rules and regulations that govern the investment products, including how changes in underlying assets (such as corporate actions or market events) can affect outcomes.

SPECIFIC RISK FACTORS

For virtual asset services (VARA entity):

  • Virtual assets may not always be transferable, and certain transactions may be irreversible.

  • Some virtual asset transactions are recorded on public Distributed Ledger Technologies (DLTs), and these records may be accessible to third parties, affecting client privacy.

  • Virtual assets are exposed to risks of fraud, manipulation, theft, cyberattacks, hacking, and other targeted schemes.

For forex and CFD services (SCA entity):

  • High leverage can work against you as well as for you.

  • Forex, commodity, and index trading carries significant risk of price changes, volatility, and liquidity shifts.

  • You should carefully review margin requirements, stop-out levels, and leverage terms before trading.

CLIENT RESPONSIBILITY & PRECAUTIONS

Clients acknowledge that both SCA-regulated and VARA-regulated activities involve specialized risks that may affect prices, liquidity, volatility, and overall investment outcomes. Before investing, clients should:

  • Carefully consider their investment objectives, level of experience, and risk appetite.

  • Understand there is a possibility of losing some or all of their invested capital, and only invest funds they can afford to lose.

  • Review the relevant User Agreement, Terms of Use, and risk disclosures for the specific entity and product.

Neither AXEN LIFE DMCC nor AXEN TRADING CURRENCIES IN SPOT MARKET LLC shall be held responsible for damages arising from government restrictions, market suspensions, military actions, or other circumstances beyond their control.

COMPLAINTS HANDLING

AXEN LIFE DMCC and AXEN TRADING CURRENCIES IN SPOT MARKET LLC are committed to addressing client concerns promptly and transparently. If you have a complaint, please contact our Compliance Department at hola@axenbroker.com with a detailed description of the issue and any supporting documents.

Complaints will be acknowledged within 2 business days and resolved within 14 business days. If unresolved, clients may escalate complaints to the Virtual Assets Regulatory Authority (VARA) or the Securities and Commodities Authority (SCA).

AXEN LIFE DMCC is currently operating under DMCC license number DMCC-933489. Pre-approval from VARA has been obtained, and all updates necessary for final compliance will be made upon license issuance.AXEN LIFE DMCC operates under DMCC license number DMCC-933489 and is regulated by the Virtual Assets Regulatory Authority (VARA) in Dubai. AXEN TRADING CURRENCIES IN SPOT MARKET LLC operates under SCA license number LIC-0008119 and is regulated by the Securities and Commodities Authority (SCA) of the UAE. Clients should always ensure they understand which entity they are engaging with, as the regulatory protections, rules, and risks differ between VARA-licensed and SCA-licensed activities.